Submittable est une plateforme cloud dédiée à l'impact social, qui aide les gouvernements, les fondations, les entreprises et autres organisations à lancer, gérer et mesurer leurs programmes d'impact social. Des subventions aux bourses d'études, en passant par les prix et la RSE, Submittable a reçu près de 20 millions de candidatures et de propositions du monde entier depuis sa création en 2010.
Submittable began receiving customer requests to translate their application and custom submission forms into various languages. With customers from all over the globe, they were encountering more and more languages for which they needed to provide support in a short timeframe.
Nicole Hermoso, chef de produit chez Submittable, avait besoin d'une solution simple et rapide pour ajouter la prise en charge de nombreuses langues afin de servir ses clients du monde entier. Le coût et le temps nécessaires pour créer une application dupliquée dans chaque nouvelle langue étaient prohibitifs ; elle devait donc trouver une meilleure approche.
"It’s so simple to drop in the Localize code snippet and start translating web pages immediately!" - Nicole Hermoso, chef de produit
Submittable’s web application contains dynamically built content specific to each customer. With a traditional translation process, they would need to identify and extract all of these dynamic strings from their database and duplicate their application to provide a different version for each language. This is very cumbersome and time-consuming. In order to shorten their time to market they needed to integrate a technology solution that allows them to carefully translate the content quickly, while ensuring the security of their application.
Localize for Web offered Submittable a fast and efficient solution for localizing their web application and submission forms. After installing a simple code snippet Localize automatically detected all of their content, pulled it into the Localize dashboard, and provided a first pass of AI translations within minutes.
Once they had all of their content translated with AI, the Submittable team was able to order with human translations directly in the Localize platform. Using the On-Page Editor their translation team was able to provide high quality translations directly on the pages of their site.
The Localize solution easily handles dynamic content in their web application, and also provides methods to easily block sensitive information like PPI from entering the platform. “The Localize Customer Success team worked with us to optimize our dynamic content, lowering our human translation costs by more than 40%.” said Nicole.
Submittable is now offering their application in over 20 languages, allowing them to reach more countries all over the world. The Localize Customer Success team has worked closely with Submittable’s product team as they continue to add new languages and reach more markets. They’re now able to launch a new language for a customer in a matter of a few days by simply ordering human translations from Localize’s language service providers. By providing additional languages for their clients, Submittable is able to execute their strategy to grow their business through expansion into global markets.
