Le Secrétariat au Travail et au Développement de la Main-d'œuvre (LWD) est un organisme d'État du Massachusetts chargé de soutenir la main-d'œuvre et les entreprises du Commonwealth. Le LWD offre une gamme de services, notamment la formation professionnelle, l'aide aux chômeurs, l'information sur le marché du travail et des programmes de développement de la main-d'œuvre.
LWD a reconnu l'impérieuse nécessité de proposer ses services et informations en plusieurs langues afin de répondre aux besoins de la population diversifiée du Massachusetts. Toutefois, son processus de traduction actuel, reposant sur une petite équipe de trois personnes dévouées, ne permettait plus de suivre la demande croissante de contenus traduits pour ses différents sites web, applications et documents.
To address this challenge, LWD turned to Localize, which was already used successfully within other departments of the Commonwealth. Localize's reputation and ease of implementation made it an ideal choice for LWD.
"I didn't look at any other vendors. The Commonwealth was using Localize other places. So, we just got to know the product and made sure there was something we could procure and we just went right directly for it." - Anthony Fantasia
Localize's key features, such as its intuitive interface, AI translation capabilities, and human review options, streamlined LWD's translation workflow and empowered their team to efficiently manage multilingual content.
LWD continues to leverage Localize for various projects, including website translation, document translation, and application localization. The platform's flexibility and support for different content types have made it an invaluable tool for LWD's ongoing efforts to provide accessible and inclusive services to the diverse population of Massachusetts. "Having this as a core service now within [our] environment, it now becomes [an] available tool to any business agency and we're able to offer this whether it's a webpage translation, documents, etc. The capability is there now for all to use." - Anthony Fantasia
